Frequently Asked Questions

We've compiled a list of FAQs and organized them per category for your convenience. Please don't hesitate to contact us with any further questions that you may have.

We ask for a deposit and a signed contract to secure the date.

$500- it is fully refundable for 14 days.

For the digital image files we provide completely online digital delivery. It makes the whole process easy and fast. You have access to download your high resolution images immediately when your gallery is released to you. Printed images and print products will be delivered of course dependent on what and when you order, but most print products are delivered within a few days of ordering.

We think so! The engagement session offers a great way to become even more comfortable with your photographer and work with them before your event, and most of all they are a lot of fun!

Our timeline is to have images from your event on-line and ready to view within 4 weeks of your wedding.

We don't limit the number of locations, so feel free to choose as many as you want! Be sure to discuss the timeline with your photographer to make sure you allow enough time for each of your locations.

You can do the posed portraits at any time during the day. We believe your day should be centered on your wedding, not scheduled around your photographs.

We request the balance payment two weeks prior to your event.

You can rest easy with the peace-of-mind that we have back up photographers on call for every event in case of emergency.

Yes, you can order prints online directly from your gallery. Each print is individually color corrected by a professional and printed on archival quality paper. We can offer you offer any size prints you want. We can also offer advanced digital retouching and enhancements if desired. We offer many high quality options at affordable prices. Please contact the studio for more information on options and pricing.

Yes! We have a variety of finished album options and we keep up to date with our research and sampling of the latest trends and styles. Please contact the studio for more information on options and pricing.

Yes, absolutely, and we love to! We’ve shot events both across the US and internationally. Please call for a custom quote if you’re planning a destination wedding or would like to book us to shoot your wedding outside of the Twin Cities area. If you’d like us to travel a little closer to home, we do have a small mileage charge for events over 30 miles from Minneapolis. Depending on the distance we may also require you offer a hotel stay for the photographers.

Our photographers are very well qualified to cover your event alone, however having two photographers gives you coverage from two different vantage points - something that is very important in our signature photojournalistic style. It also allows one of the photographers to take risks and explore more creative angles and perspectives. We think it’s extremely beneficial to have two photographers at most wedding events.

Call the studio or contact us via our website contact page to discuss and schedule your session. We will send an online booking agreement that you will use to confirm your session.

While our timeline is to have images from your event on-line and ready to view within 3 weeks of your session, we are often able to deliver them much sooner.

We have a select few members of our team that specialize in these types of lifestyle sessions. Your photographer will be scheduled based on availability on your preferred session date and time.

We proudly offer the best backdrops for your session both indoor and outdoor. While we have a spacious studio with all the proper lighting and props for indoor shooting, we typically recommend shooting in a location that has meaning to you, and getting outside if possible. Step out of our studio and find yourself in historic Downtown Excelsior on the shores of Lake Minnetonka, with numerous scenic locations only steps away, such as the Regional Trail, the beautiful historic streets and shops of Excelsior, the lakeside park and Excelsior commons, and the Port of Excelsior. Having multiple locations within footsteps of each other sets our studio apart and allows you to add variety and dimension to your session.

Absolutely, however there may be an additional fee for travel and/or on-location shooting.

We offer quick and convenient online digital delivery. It makes the whole process easy and fast. The images are available for viewing in an online gallery, and depending on your package, some or all of the images you receive will include the reproduction copyrights, in which case you have access to download your high resolution images immediately when your gallery is released to you.

Placing print orders can be done directly through your online gallery for most products. However, we also offer an in-studio guided tour of the images and available products to help you see and feel the various print, canvas, metallic, and album options that are available. And because your entire package fee is applied to your product order, you’re basically going on a shopping spree in the studio. So, while you certainly have the option to order products online from the gallery on your own, most of our clients prefer having an experienced and knowledgeable studio manager to guide them through the experience (and maybe even enjoying a glass of wine or beer while doing it)!

This depends on your vision for the session and the necessary time to meet your needs, but our most common family and lifestyle photo sessions are between 60 and 90 minutes.

Clothing is an important aspect of your session. We recommend that you wear something comfortable that shows off you and your family’s personality. But a bit of color and style coordination also go a long way. We provide our clients with a prep and style guide in advance of the session to help you as you consider your wardrobe choices.

A 50% deposit is due at the time of booking, and the remainder is due on the day of your session.

We offer plenty of guidance that can help you prepare for your session. We’ve created a brief yet comprehensive prep guide to help you ensure you get the most out of your session and make sure you and all your people are looking and feeling your best! We also ask you to provide us with some details in advance of your session to help us prepare.

Call the studio at (612) 206-0502 or send us a note on our contact page to discuss availability for your date. We require a deposit to reserve our photo booth services.

We have a team of dedicated photo booth managers available to be the attendant for your booth. They will be scheduled based on availability for your event date and time.

Our timeline is to have images from your event online and ready to view within 3 weeks of your event.

The remaining balance is due 2 weeks prior to your event date.

No problem! Additional Hours can be added at an additional hourly rate. Check out the photo booth pricing page or contact the studio for more info. Or, if you’re looking for a custom package for a much longer event, please contact the studio.

YES, but you’ll need to contact the studio for details.

Yes of course, and unlike your main wedding prop (aka – your husband), these props can be shared with all your friends so everyone can have fun with them!

Got an idea to make your Photo Booth even more fun?! Let us know and we'll see what we can collaboratively come up with to make your event more awesome!

Yes, we do.

Yes, with any of our services we are able to travel, but a travel fee may be required.

While our studio concept and team was being created back in 2007, we officially launched in 2008.

Yes, as of now we have just one studio location in Minneapolis. While we do shoot weddings and events throughout the state and sometimes destinations outside Minnesota or even outside the US, we still consider our company to be a boutique, not a large studio like some of the other large corporate photography studios, or multi location / franchise studios.

Yes, with any of our services we are able to travel, but a travel fee may be required.

We believe it’s because we bring together the best of the artistic and creative side of photography, with the best of the business side of photography. It’s extremely rare to find a photographer, or a studio, that does both of these extremely well.

Easy, just give us a call, we'd love to talk about how we can help you with your event!

Yes, we do. Whether it's photography services or photo booth, we can typically accommodate all of these types of events, depending on the scope of the work or project.

Interested in working with us?

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